Terms and Conditions
Cancellation Policy: We require a minimum of 24 hours notice to cancel or change any appointments. Please understand that failure to do this may result in a $33 fee for each part of your appointment (e.g. foils, toner, cut) payable on your next visit. We confirm our appointments 48 hours in advance via text massage for your convenience.
Smoothing and Straightening: For all straightening and keratin services we require a $100 deposit to secure the booking. This is payable over the phone or in-salon. If booking online we will call you to secure the appointment. If this deposit is not paid 24 hours before the appointment we will be unable to honor the appointment.
Spring Racing: We do extend our trading hours for the Spring Racing Carnival. Each appointment booked outside of regular trading hours requires a $50 deposit paid 72 hours in advance. If the deposit has not been paid 72 hours in advance we will be unable to honor the booking. This is payable over the phone or in-salon.