Legal
Privacy policy
Tumi Hair respects the privacy of its clients and website visitors, and handles personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Last updated: 30 May 2026.
This policy explains what personal information Tumi Hair collects, how it is used and protected, and the choices available to clients and visitors. It applies to the tumihair.com.au website and to the salon’s handling of client information.
Information Collected
What Tumi collects
- Booking information provided through the online booking system, including name, contact details and appointment history.
- Enquiry information submitted through contact or consultation forms on the website, including name, email, phone number and the details of an enquiry.
- In-salon information relevant to providing services, such as colour and treatment history.
- Website usage information collected automatically through analytics, such as pages visited and general device information, used in aggregate to improve the site.
How information is collected
Information is collected directly when a client books, enquires or visits the salon, and automatically through standard website analytics. Bookings are processed through the salon’s third-party booking provider; website forms are delivered to the salon by email.
How Information Is Used
How Tumi uses information
Personal information is used to:
- Manage bookings and provide hairdressing and salon services.
- Respond to enquiries and consultation requests.
- Keep records relevant to a client’s service history and preferences.
- Improve the website and the salon’s services.
- Send service-related communications, and, where consent has been given, occasional salon updates.
Tumi does not sell personal information.
Third Parties
Sharing with service providers
Tumi uses trusted third-party services to operate, including an online booking provider, website form delivery, and website analytics. These providers handle information only as needed to deliver their service, and under their own privacy terms.
Personal information may also be disclosed where required by law.
Data Security
How information is protected
Tumi takes reasonable steps to protect personal information from misuse, loss and unauthorised access. No method of transmission or storage is completely secure, but access is limited to what is needed to provide services.
Access, Correction and Contact
Your rights and how to reach us
Clients may request access to the personal information Tumi holds about them, and ask for it to be corrected, by contacting the salon. Concerns about how information has been handled can also be raised directly.
Tumi Hair · 414 Bridge Road, Richmond VIC 3121
03 9428 8608 · info@tumihair.com.au · Contact the salon
This policy may be updated from time to time. The current version is the one published on this page.