Colour correction and rescue at Tumi Hair
The page Tumi clients tend to find after a result has gone sideways elsewhere. Box-dye removal, banded foils, brassy blondes, over-cool brunettes, and the patient sequencing that returns the hair to where the brief wanted it.
A 48-hour cancellation policy applies. View policy.
What’s Different
A calm plan for hair that has gone wrong
Most people who book correction at Tumi arrive a little anxious. A colour has banded, a blonde has gone brassy, a box-dye has built up darker than expected, or a result from another chair has not landed where it was meant to. The first thing the consultation does is take the pressure out of the room.
Correction is unhurried, sequenced work. It is rarely fixed in a single sitting, and the honest plan is built around the long-term integrity of the hair rather than the fastest possible result. Sometimes the colour the client is picturing takes two or three appointments to reach safely. That conversation happens in the consultation, in person, before anything begins.
What the Appointment Includes
Booked through an in-person consultation
Every correction enquiry begins with a complimentary consultation, in person, always. The colourist sees exactly what is on the hair, tests how it responds, reads the history, the box-dye, the previous lifts, the bands, and lays out a realistic step-by-step. The plan is honest about what one appointment can safely undo and what is best built across two or three.
Bond-builder systems run through every stage of the correction to protect the hair while it is reworked. The basin treatment that follows is matched to the work, and the home-care routine prescribed in the chair is built to support the hair through the sequence. Pricing reflects the whole pathway, because correction is rarely a single line item.
The Basin Ritual
Included in every correction appointment
Every correction service includes the basin work the salon has built its reputation on. A personalised scalp and upper-neck massage at the basin, performed by the same colourist working on the hair. The bond-builder treatments, which matter even more in correction work. A finish blow-dry with the at-home routine walked through clearly.
The moment at the basin is not a separate booking. It runs inside the appointment, in the quiet window while a treatment does its work. For correction clients especially, it is often the point in the visit where the anxiety they walked in with finally settles.
Clients can extend the basin work with a Tumi Hair Spa booking, with blonde deep-repair and scalp treatments that support hair recovering from heavy chemical work.
Who Books Correction at Tumi
The rescue, and the long relationship that follows
Correction clients arrive from everywhere. Box-dye that has built up at home, a foil result that banded, a blonde gone brassy between visits, a balayage grown out unevenly, or a colour from another salon that simply did not land. Many become long-term Tumi clients once the hair is back where it belongs, because the experience of being told the truth, calmly, tends to earn loyalty.
The shared trait is hair that needs patient, expert hands and a colourist willing to be honest about the timeline. No quick promises, and no shortcuts that cost the hair its condition.
The Colourists
Who holds the brief
Correction at Tumi is handled by senior colourists and directors with the experience to read a difficult head of hair and sequence it safely. Renato Marsilli’s editorial and Sebastian Professional background, built on the Australian team in collaboration with the Global team, sits behind the way the colour team approaches the most technical work in the room.
Pricing
Quoted after the consultation, never over the phone
Correction is bespoke, and the price depends entirely on the hair in front of the chair, what is already on it, how it responds, and how many sessions the result safely requires. For that reason it is quoted only after a complimentary in-person consultation.
The team will not quote correction over the phone. It would not be honest to, because the hair has to be seen and tested first. The consultation lays out the realistic step-by-step and the investment before anything is booked, so the plan is clear from the start. A guide to the salon’s colour rates sits on the pricing page.
Frequently Asked
Questions, answered before the chair
Can box-dye really be removed?
In most cases, yes, but rarely all at once. Built-up box-dye is stubborn, and removing it safely is a sequence rather than a single strip. The consultation tests how the colour responds and sets a realistic plan that protects the hair through the process.
How many appointments does correction take?
It depends on what is on the hair and where the brief wants to land. Some corrections resolve in one longer appointment; many are built across two or three so the hair stays sound. The consultation gives an honest estimate before anything is booked.
Why can’t correction be quoted over the phone?
Because no two corrections are alike, and the hair has to be seen and tested before any honest quote is possible. A brassy blonde and a built-up box-dye brunette are entirely different pieces of work. The in-person consultation is the only fair way to price it.
My colour went wrong somewhere else. Is that a problem?
Not at all. A large share of correction clients arrive from another chair, and the consultation is judgement-free. The focus is on reading what is on the hair now and building the calmest, safest route back to the brief.
Book a correction consultation at Tumi
A calm plan, patient sequencing, and senior hands on difficult work. The complimentary consultation is the first step.
A 48-hour cancellation policy applies. View policy.